Customer Services >  On-Site Support

On-Site Support

We are close to our Customers providing field service support through a fully dedicated team of professionals backed by our Customer Services worldwide organization:

 

Customer Account Manager
Your focal point responsible to ensure a smooth E.I.S. and following the operations of your fleet

Line Flying Under Supervision (LFUS)
Experienced pilot instructors flying with your crews during the E.I.S.

Mobile Repair Team
On-call hands-on assistance available in case of special unscheduled maintenance activities

Field Service Representative
Experienced engineer assigned at your main base providing advisory assistance and ensuring the day-by-day link between You and Customer Services organization

Other Representatives available on request to provide advisory assistance or training to cover specific areas